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  • Shipping Ways

     

    Delivery via a courier company

     Your order is delivered to the address given to us through your order by a courier company. The delivery takes 7-14 days from the dayofpaymentorder,except to some withdrawn and secluded parts of the country, where the delivery time might reach a period of 3 weeks.

     

    Only a transport company delivers large volume appliances

     

    In case of you being in secluded and withdrawn areas where the courier network is unable to reach you or there is extra economic burden, you will be informed prior to the shipment by one of the company’s representatives.

     
  • Payment Methods

     

    1.Payment the moment you receive your order at your place (delivery method)

     

    You can pay off your order when it is delivered at your place. According to the current tax arrangements since 03/01/2012 receipts over 1500€ for persons (retail receipt)and receipts over 3.000€ for businessmen and companies (selling invoice) must be paid off ONLY by the following ways:

     

    1. Deposit remittance in a bank account
    2. Charging a credit card or a debit card

     

    2.Payment by deposit in a bank

     

    If you do not have a credit card or you cannot easily be in your home the hours we deliver, you can pay off your order through a bank account. Prepay your order in one of the following accounts of the bank that we cooperate.

     

    BANK

    ACCOUNT

    IBAN

    NATIONAL BANK OF GREECE

     449/51601119  

     

    Send us the copy of the bank payment order by fax at the 2463055066 or by mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. When we receive the copy, we will send you your order.

     

    If you are using Web Banking, you can deposit the sum and send us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. the deposit receipt. Choose the bank that you want from above (by clicking on each bank) and you will be transferred to the web banking page of yo.ur bank.

     

    3.Payment by credit card

     

    The e-shop globaldentist.eu accepts all credit cards Visa, Mastercard, AmericanExpress καιDiners. Your transactions at our e-shop are protected by superior systems of online security (SSL-128 bit, digital verification from verisign inc) which guarantee a secure transactions environment in most of the 500 biggest companies worldwide.

     

    In a secure order form, fill in all the necessary fields (card number, expiring date and issuing bank). The owners of American Express cards will have to fill in the date of the credit card.

     

    In case you choose to use a credit card you will have to be present during the delivery of your order, having on you your credit card and your ID. In this case (payment by credit card) a third person is NOT ALLOWED to receive your order. The owner of the credit card must have on him the credit card and his ID to pick up his order from the store. The same applies for a company order. In this case, the card must be a company one and the receiver’s name must be on the card.

     
  • Product return

    In case you desire to return the products you purchased because you are not contented or not fully satisfied, you can do so within 5 working days since the date you received your order. The products must be in the order you received them, the packaging must be intact and unsealed and they have to be escorted by the receipt or the invoice. In that case you will only be burdened with the returning expenses. The company is not responsible for any damage that may occur to the product during the returning process. Immediately after we receive the returned products and after the company makes sure that their packaging is in perfect condition, plus that the specific product has been sold by it, a globaldentist.eu representative will contact you so that you can arrange the way you would prefer your refund. The refund will take place within 15 days from the date our company received the returned product. In case of you wanting to return goods that have malfunctioned and are covered by a guarantee by globaldentist.eu, then the product is returned and the support department of globaldentist.eu will contact you and will inform you on the repayment process of the specific product or its replacement if it is beyond repair. All the above are not valid if the damaged product is covered by a guarantee directly by the manufacturer or its delegation. In any case, prior to the return of the goods for any reason, please contact the customer service.

     
  • Terms of Services Global Dentist

    Terms of Use

    Globaldentist.eu maintains the right to partially modify or update the terms and prerequisitions of the transactions. Any change of this sort will be notified through the e-shop’s website. In addition, globaldentist.eu maintains the right to change the website’s content (i.e : price, availability, photos, description etc.) without prior notice.

    Provided information and products

    Globaldentist.eu guarantees the quality, plenitude and validity of the information that are provided in its website under the reservation of technical and typing mistakes, that cannot be predicted or they have been made in voluntary or by the suspension of the website’s function due to force majeure. At the same time it keeps the right to change the content of the website, without prior notice at any time and these changes are valid from the moment they occur and their direct post in the internet.

    Users’ responsibility

    The users of the globaldentist.eu e-shop state and accept that they will not use it and its content, for any legal, unethical, offensive and malevolent way. They also state that the data they provide during the use of the e-shop and its contents are absolutely accurate and precise. Finally, they state that they take full responsibility for the use of the e-shop and their accounts from non-authorized by them individuals, as well as the compensation of any damage this use will inflict on globaldentist.eu or / and any other of its partners.

    Responsibility restriction

    Globaldentist.eu is not responsible for any mistakes in the prices, characteristics or photographs and maintains the right to change any prices without prior warning. It is also not responsible for any damages that may occur from the execution or not of their order. At the same time, it holds no responsibility for direct-indirect, positive or negative damage (i.e : leaking profits, suspension of the companies operation, loss of data, loss of clients etc. ) which might occur while the e-shop is operating or is being used. The users-clients are exclusively respond to grade and for the choice of the products and services that are offered by the website and the globaldentist.eu holds no responsibility for the rightness of the users’ choice or any incompatibility among the products-software-services that are provided by it. The transport of the products, if it is needed, is made on behalf and with the clients responsibility. Globaldentist.eu is not responsible for flaws or the bad quality of other manufacturers products that are available to its clients, because these products are receives from their suppliers or / and their manufacturers, packed in closed boxes. If there is a flawed or problematic product you must contact with the globaldentist representative and you will be immediately serviced by the replacement of the damaged product or by getting a refund 97(see products return). Finally, globaldentist is not binded for the availability of the products, the way it is reported in the e-shop, but takes up the obligation to inform the users in case the availability of an ordered product is different from the one displayed in the website.

    Availability

    In the cases that the products that you have ordered are not available, you will be informed by e-mail or by a phone call for the exact delivery time. If you agree with the new delivery time, you have to inform us by e-mail or sending a fax that are you are aware of it and that you desire your order to stay active. If you are not satisfied by the new terms of the orders execution, it will be cancelled.

    Force majeure

    If, by reasons of force majeure (i.e bad weather conditions, strikes etc.), we are not possible to deliver to you the products or our services within the predetermined time, we will inform you so that you can state whether you want your order executed under these circumstances.

    Order’s cancellation

    An order can be cancelled in the following cases:

    1. Before your order is complete, during the electronic process of the order, you can remove the quantities of the products from your basket by clicking the delete button and then refresh. Correspondingly you can alter the quantity of the products you have chosen to zero,
    2. If the electronic order is complete, but the product has not yet been delivered to your place, you can call at 2463053600 and an associate will undertake its cancellation (the cancellation of your order).
    3. After the delivery of your product, call us at 2463053600
    4. In case your order has already been invoiced and you wish it cancelled, then contact the client service department at 2463053600 and give your order’s data. An associate will undertake the cancellation of your order and will inform you on your choices.

    Products’ prices

    In the prices VAT (23%) is included.

    Personal information

    Globaldentinst.eu is binded to protect the users of the website and clients’ personal information following the law No. 2742/97 concerning the protection from processing the personal information. Your personal information is asked, record and used only for your service from our company’s e-shop. It will not by any case be given to other companies without your permission, while based on the protection of personal information law you can have access to them whenever you wish to. Finally, globaldentist.eu provides the possibility to any of its users who no longer wishes to use the website and the services it provides, to submit a user delete request from its file. In this case all the user’s personal information and data are being deleted and cease to being used.

     
  • Personal information

    Globaldentinst.eu is binded to protect the users of the website and clients’ personal information following the law No. 2742/97 concerning the protection from processing the personal information. Your personal information is asked, record and used only for your service from our company’s e-shop. It will not by any case be given to other companies without your permission, while based on the protection of personal information law you can have access to them whenever you wish to. Finally, globaldentist.eu provides the possibility to any of its users who no longer wishes to use the website and the services it provides, to submit a user delete request from its file. In this case all the user’s personal information and data are being deleted and cease to being used.